Frequently Asked Questions

Everything you need to know about your SHEEPDOG® tech gadgets.

What is the standard shipping time for SHEEPDOG® electronics?

We offer standard shipping which typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

Do your electronic products come with a warranty?

Yes, all SHEEPDOG® hardware and accessories are covered by a 12-month limited warranty against manufacturing defects from the date of purchase.

What is your return policy for open-box items?

We accept returns within 30 days of delivery. For electronics, items must be returned in their original packaging with all cables, manuals, and accessories included.

How do I track my order once it has been shipped?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment's progress.

Are SHEEPDOG® products compatible with both iOS and Android?

Most of our wireless and Bluetooth-enabled devices are designed for universal compatibility with both iOS and Android platforms unless otherwise specified on the product page.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.